Data Source Error - Gate_mashupDataAccessError - SSL / TLS

[mchief242]

Hi i'm getting the below error on service on scheduled refresh. 

Data source error: {"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Detail","detail":{"type":1,"value":"https://api.safetyculture.io/feed/site_members"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: SC_site_members.
Cluster URI: WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID: bcdf807f-8240-4608-845c-0570da562f46
Request ID: e794f9bb-f9de-3486-4777-9b40f485632f
Time: 2024-08-29 06:37:11Z

Steps taken to resolve include • New API token • Power BI desktop uninstalled and reinstalled • On Premise gateway updated • Custom connector updated

[Shravan133]

Check below links: 

https://community.fabric.microsoft.com/t5/Desktop/Could-not-establish-trust-relationship-for-the-ssl...

https://community.fabric.microsoft.com/t5/Desktop/Could-not-establish-trust-relationship-for-the-SSL...