Data Source Credentials issue

[Anonymous]

Hi Power BI Team,

I have replace my Data source from Excel file to SharePoint url for Schedule refresh, but its still giving me "Data Source Credentials" issue

When I went to Edit credentials, its show AOuth authentication error.

Kindly guide me what steps should I take to resolve this issue.

Thank you

[v-yinliw-msft · Accepted solution]

Hi @Anonymous ,

Could you please check What browser you use, if you use the Edge, you can have a try to change to the Chrome.

Or, because of your Data source is from Excel file to SharePoint url for Schedule refresh, you need to format the url.

powerbi - How to fix the message The OAuth authentication method isn't supported for this data source in Power BI? - Stack Overflow

Loading Excel Files from Sharepoint - (powerbi.tips)

You can check these documentations and follow the steps.

Or, there is an easy way to format: If your url have “x/r/”,  you have to strip out the :x/r/ from the middle of the URL and the question mark and everything after from the end and then it'll work.

Hope these help you.

Best Regards,

Community Support Team _Yinliw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Tutu_in_YYC]

If you can open it on sharepoint using the same credential, you should be to authenticate it in Power BI service. This is a doozy.

[Tutu_in_YYC]

Hi!
Can you confirm if you are using the latest Power BI desktop? Open up Power BI Desktop and look at the bottom right corner. If it says "UPDATE AVAILABLE", please install and republish using the updated PBI Desktop.

If it still doesnt work, try this:

Power BI Desktop and enable Options -> Security -> Authentication Browser -> “Use my default web browser”

Hope this helps!

[Anonymous]

Hi @Tutu_in_YYC ,

I have no Power BI updates availabe. It is the latest version.


For second part, I did change the settings and this notification popout;

[Tutu_in_YYC]

After those changes, can you republish to the workspace and test the credential again?

[Anonymous]

Yes
And it is giving me the same error 😞

[Tutu_in_YYC]

hmm... thats odd. 

does your sharepoint url ends with ".xlsx" ?

[Anonymous]

Yes.

[Tutu_in_YYC]

Oh man.. Im out of ideas  😕

[Anonymous]

It's completely fine 🙂

Thanks for your ideas

I will contact my IT support team about that

[Tutu_in_YYC]

Good luck! Let us know if you found the solution!