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[Anonymous]

Hi All,

         I am getting the below error message for the scheduled refresh failed for one of the dataset.Could some one of you please help on this.

ThanksAnitha

[v-eachen-msft]

Hi @Anonymous ,

You could try to refresh manually and check if it works. It may be caused by a heavy loads( network ).

[KBO]

Hi @Anonymous ,

also I find this in our community:

https://community.powerbi.com/t5/Service/Enterprise-gateway-quot-cannot-connect-to-the-mashup-data-source/td-p/23065

Best,

Kathrin

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[Anonymous]

Hi,

       The DataSource is On premise and Data Gateway is setup and datasource is also binded to Gateway and till yesterday the scheduled refresh worked fine.

Regards

Anitha

[KBO]

Hi @Anonymous ,

that is a good information :).

Do you switched the audit logs from your gateway on? May be you can look there.

Is thr Gateway still running? May be its switched off.

Best,

Kathrin

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[Anonymous]

Hi KBO,

            The Gateway is running and online and the other report which was binded to same gateway and the datsource , scheduled refresh was successful.

Regards

Anitha

[KBO]

Hi @Anonymous ,

also a helpful information :). Than may be the problem is the data sorce itself?

Best,

Kathrin

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[Anonymous]

Hi KBO,

             Could you please help by letting me know what and how do i need to check in the datasource to find the root cause.

Regards

Anitha

[KBO]

Hi @Anonymous ,

do you have some more information?

Are the datasorce on premises? Than you'll need to set up a gateway.

Best,

Kathrin

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