Custom Data Label missing from Power BI Service but present on Desktop

[tyswizzle]

Update Jan 2024 -- I believe the issues are getting worse 

Hi! 

I've only found one post that relates to this topic, but the solution doesn't seem to work for me. https://community.fabric.microsoft.com/t5/Issues/Custom-Label-for-Data-Label-not-working-on-PowerBI-...

Similar to the referenced post, I created a custom data label to control when/where labels are shown.  The screenshots below depcit the same page on Service and Desktop but the custom labels are only present on desktop. DesktopService

The visual settings for the data label:

And the measure itself: 

DataLabel.Safety.TPIR =

    var _TPIR = [Safety.TPIR.OverTime]

    var _month = MAX(slicer_Dates[Month])

    var _mod = 3

    var _currMonthMod =

        MOD(

            MONTH(

                MAX(slicer_ProjectInfo[date.Safety.Latest])

            ),

            _mod

        )

    var _formattedTPIR =

        IF(

            _TPIR > [Graph.Max.Safety.TPIR],

            ">"& FORMAT([Graph.Max.Safety.TPIR], "#,##0.00"),

            FORMAT(_TPIR, "#,##0.00")

        )

return

    IF(

        ISBLANK(_TPIR) || MOD(_month, _mod) <> _currMonthMod,

        BLANK(),

        _formattedTPIR

    )

I need custom labels so I can constrain the bounds without losing information while maintaining Visual clarity through a limited number of labels. 

Any ideas why the custom label doesn't appear in Service?

Thanks for any and all help!

[Anonymous]

Same problem for me also. I had updated last week

[Aman2910]

same for me as well

[Anonymous]

Same for me. Something must've happened last week.

[Diego_fl]

I have the same problem.

[Anonymous]

Same for me, please suggest or let us know if any solution 

[crisjbr]

I have the same issue. The custom label was working fine on PowerBI service last Friday but now it only works on the desktop. Something happened over the weekend. 

[robertnorman]

Same for me. Something happened recently, has been working previously.