Forum Discussion
Custom Data Label missing from Power BI Service but present on Desktop
Update Jan 2024 -- I believe the issues are getting worse
Hi!
I've only found one post that relates to this topic, but the solution doesn't seem to work for me. https://community.fabric.microsoft.com/t5/Issues/Custom-Label-for-Data-Label-not-working-on-PowerBI-Service/idi-p/3315992
Similar to the referenced post, I created a custom data label to control when/where labels are shown. The screenshots below depcit the same page on Service and Desktop but the custom labels are only present on desktop. DesktopService
The visual settings for the data label:
And the measure itself:
Any ideas why the custom label doesn't appear in Service?
49 Replies
Hi tyswizzle ,
This issue has been confirmed as a known issue internally. Please be patient to wait for fixing. If there is any news, I will update it here.
---------Update:
The issue has been fixed.
Best Regards,
Neeko Tang
Please Update This Is Came back Again Today ..........
Dear All , { As par New Update Dec 2023}
This Came after new Update Which has two points for Reprantation as in Data Lable
1 Value
2 Detail (New)
Due To this new update There might not have same Masure so it will not Display Value So Pleases Use same masure There Also ...I checked and have the same issue with my published reports that use to render the customer labels just fine. I just opened a support case seeing there have not been any responses from MS on this forum. It says Expect reponse within: "2" - not sure if that means 2 hours or 2 days?
Awesome, thank you! Please keep us updated if/when they repond!
Hi,
Just want to confirm since I just recently used the custom label feature. This feature was working correctly before, and then just suddenly disappeared lately? I asked since I'll communicate it to our stakeholders. Thanks.
Yes, that is my experience.
Also my experience. I assumed it was because I changed the measure, but I don't think that's the case anymore.
Just got off a call with support (#2310040010003433). She will check internally to see if it is currently being worked on and I also referenced her to this post (thank you for posting!). She captured some screenshots and did some tracing during our session and will communicate when she finds more (she said possibly Monday).
This is Again Come Back Please Provide Permanat Solution if any one have .....
It is working on the Desktop but the issue is happening on the service side.Can you give us an update once it gets resolved.Thank you!
Hmm. This was fixed some time ago so not sure why it's still not working for you as I just checked and it's working for me still.
I think this happens is certain situations. One situation that it does happen in is when the Apply settings to 'All' Data Series Value well is populated (whether it is turned on or off) with something other than the custom label that matches what is selected in the individual series with the custom label, it will cause the custom label on the desired series to not render properly but instead render what is selected in the 'All' series. To verify, can you please check to see if your data series with the custom label matches the Value selected of the Apply settings to the 'All' series?
This is also the fix (have the two show the same custom label value. However, this is a pain if you have many reports that need this manual fix, so hoping that MS can push through a fix so we do not have to manually update all impacted reports.
Just Define Same thing In Detail Also As New info added only ....at Same Place Where you Drag values.
Same for me. Something happened recently, has been working previously.
I have the same issue. The custom label was working fine on PowerBI service last Friday but now it only works on the desktop. Something happened over the weekend.
