Couldn't load data for this visual

[PaulR17]

Hi,

This error has appeared since yesterday on a date slicer for two reports for one of my users.

It is fine on everyone else's PC's in various locations.

We have tried clearing the cache, restarting the PC and also on three different browsers, but nothing helps. 

There have been no changes to the uploaded pbix file in this time and there is no RLS in place.

Any help would be greatly appreciated.

Thank you

Paul

[PaulR17 · Accepted solution]

I managed to solve the problem by copying all of the visuals onto a new page and then replacing the original with the new one. 

No idea why this happened in the first place or why that was the solution but, hopefully this may help someone else with the same issue

[edhans]

Contact Support. It seems you have done the troubleshooting necessary. Any Row Level or Object Level security will block the data, but will not cause an error like you are seeing. Even using a 3rd party visual that has since been blocked will just result in a gray box, not an error.

[PaulR17]

Hi @edhans thanks for the reply. I'm glad that I haven't missed anything obvious, but the problem is still there and has appeared on another machine now!