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goal_guy
Frequent Visitor

Couldn't add a user in the Gateway under user mapping.

Hi, 

The manage Gateway Ui has been changed and as a result, the user mapping function isn't working.

Find below the snapshot where the SAVE button is been greyed out even after I tried to add a user; doesn't get active at all.

goal_guy_0-1652266587534.png

 

1 ACCEPTED SOLUTION
v-cazheng-msft
Community Support
Community Support

Hi @goal_guy @Anonymous @AnthonyL,

 

There are some issues on new Manage Gateways UI, and the product group is working on the fix. For this issue, currently, please add ?newManageGatewaysUI=false’ to the Manage Gateways URL, then you will see the old UI and please map users from there as a workaround.

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let me know. Thanks a lot!

 

Best Regards,

Community Support Team _ Caiyun

View solution in original post

6 REPLIES 6
goal_guy
Frequent Visitor

Hi @v-cazheng-msft @AnthonyL @Anonymous 

 

Thanks for the solution;

 

@AnthonyL you are right that it doesn't take more than 50 users mapping per gateway. 

 

regards,

v-cazheng-msft
Community Support
Community Support

Hi @goal_guy @Anonymous @AnthonyL,

 

There are some issues on new Manage Gateways UI, and the product group is working on the fix. For this issue, currently, please add ?newManageGatewaysUI=false’ to the Manage Gateways URL, then you will see the old UI and please map users from there as a workaround.

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let me know. Thanks a lot!

 

Best Regards,

Community Support Team _ Caiyun

Will Microsoft consider adding an API for the user mapping?

Hello @v-cazheng-msft,

 

Thanks for the tip ! It worked ! 😎

 

Regards,

Anonymous
Not applicable

Same issue here, but we've only ~30 mappings in use. The error came up with the UI update.

AnthonyL
Frequent Visitor

Hi @goal_guy,

 

Same issue here, it seems like we can not add more than almost 50 mapping now ...

 

Regards

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