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trialuser
New Member

Configure Credentials hangs - Azure database

I can connect to and refresh data from my Azure database using Power BI desktop. I deploy the report to the portal, but am unable to enter the credentials to the same Azure database - it just hangs forever.  Is there a firewall setting in Azure that needs to be enabled for Power Bi to access?  This is an Import (not direct query).

 

I have other reports that connect to other Azure databases, with no issues.

1 ACCEPTED SOLUTION

Thanks for the suggestion.  I opened a support ticket and was able to get it resolved.  I was referencing the port number 1433 in my server name, which was working locally but not once it was deployed.

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2 REPLIES 2
v-sihou-msft
Microsoft Employee
Microsoft Employee

@trialuser

 

I can't reproduce your issue. I connect Azure databases (import mode) and publish it onto Power BI. I can edit the credential (Basic Authentication) properly. Ensure firewall rules for the Azure database are configured to "Allow access to Azure services". For more details, see: Azure SQL Database with DirectQuery.

 

Regards,

Thanks for the suggestion.  I opened a support ticket and was able to get it resolved.  I was referencing the port number 1433 in my server name, which was working locally but not once it was deployed.

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