Conditional Formatting Delayed After Publishing to Workspace

[BrianW64]

I have a text box and some shapes with conditional formatting for background color that are visually being controlled by a Chiclet Slicer.  Everything works perfectly in PBI Desktop, but once I publish to a workspace and use the Chiclet Slicer online the conditional formatting is delayed and will not happen until I click something else in the slicer.  This visually makes it look like it does not work.

Does anyone know what might be causing this delay in the conditional formatting step?  I am getting the same result in Chrome, IE, & Edge.  The following link is a trimmed down version of my report where I am seeing the same issue.

Example Report Link

When working correclty, click 1 slicer button will turn it orange and cause the entire row to highlight in dark blue.  If you select 2 buttons in the same row the highlight will turn red and a red "Redundant Selection" error message will appear above immediately.  Thank you in advance for any insite.

[BrianW64]

Upon further testing, my issue is only occuring on my company's computers.  If I test it on my home computer, an iPad, or my cell phone it actually works perfectly; even if those devices are on my company's wifi.  I am waiting for help from my IT department, but does anyone know what sort of network setting could be causing this interruption in the way PBI report steps are processed in a web browser?

[GilbertQ]

Hi there

I would ask if they are using a Proxy Server and doing and caching on the IT Network?

[venal]

@BrianW64 

As "Chiclet Slicer" is custom visual, please refer the below link.

https://community.powerbi.com/t5/Custom-Visuals-Development/Power-BI-Custom-Visuals-Community/m-p/66...

Please drop an email to pbicvsupport@microsoft.com with all the screenshots and sample PBIX to investigate.

If this post helps, then please consider Accept it as the solution to help the other members find it more

If this post was helpful may I ask you to mark it as solution and give it some kudos?

[GilbertQ]

Hi there

As far as I can see it works exactly as you describe and it works on every click.

I would say that in order for the conditional formatting to work, something has to be clicked which in turn then makes the measures get called which then affects the conditional formatting?