Capacity Metrics Error Internal Error: Error obtaining data location. . La interfaz de IDbCommand...

[Nannyhg]

I installed Capacity Metrics and Chargeback Reporting on a Fabric subscription. I've already uninstalled and reinstalled both applications, I have Fabric Admin permissions, I'm connecting using OAuth2, and my user account is confirmed to be an administrator. However, when I try to update the semantic model, after a long time, it returns the following error:

Error del origen de datos: Expression.Error: No capacities found. You need to be a capacity admin of at least one or more capacities.. . The exception was raised by the IDbCommand interface.
URI de clúster: WABI-US-EAST2-D-PRIMARY-redirect.analysis.windows.net
Identificador de actividad: 0999060d-6e1d-4962-931e-ca32432c7a7f
Identificador de la solicitud: a9c22b09-07c9-4dc3-90ca-7d6a2545ff48
Hora: 2026-07-28 15:28:01Z

I have repeated the task of installing, reinstalling, and trying to load the data, and the result is the same.

[v-kathullac]

Hi @Nannyhg,

As we haven’t heard back from you,Did you get a chance to create a support ticket or Let us know if you need any further assistance?

Thanks,

Chaithanya.

[v-kathullac]

Hi @Nannyhg ,

I Request you to raise a Microsoft Support ticket and provide the Activity ID, Request ID, cluster URI, timestamp, capacity details, and screenshot showing your Capacity Admin assignment.

Below is the link to create a support ticket.

Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn

Thanks,

Chaithanya.

[v-kathullac]

Thankyou @GilbertQ  for Addressing the issue.

Hi @Nannyhg ,

Thank you for reaching out to Microsoft Fabric Community Forum,Below are the few points which can resolve your issue.Let us know if you need any further assistance.

• The error "No capacities found. You need to be a capacity admin of at least one or more capacities" usually indicates a Capacity Admin permission issue, rather than an OAuth2 or application installation issue.
• Having the Fabric Administrator role does not necessarily mean you are a Capacity Administrator for a specific Fabric capacity.
• Verify that your user account is explicitly assigned as a Capacity Admin for at least one Fabric/Power BI capacity.
• Go to Fabric/Power BI Admin Portal → Capacity settings → Select the relevant capacity → Capacity admins and confirm that your account is listed.
• If your account is not listed, ask an existing Capacity Admin or appropriate administrator to add your user account directly as a Capacity Admin.
• After the permission is added, allow some time for the change to propagate, then sign out/sign in again and refresh the Capacity Metrics semantic model.
• Also verify the RegionName parameter in the Capacity Metrics semantic model and make sure it matches the region where your Fabric capacity is hosted.
• Reinstalling the Capacity Metrics and Chargeback Reporting apps repeatedly is unlikely to resolve the issue if the underlying Capacity Admin permission is missing.
• If you are already a Capacity Admin, the RegionName  is correct, and the error continues after the permissions have propagated, raise a Microsoft Support ticket and provide the Activity ID, Request ID, cluster URI, timestamp, capacity details, and screenshot showing your Capacity Admin assignment.

Below is the link to create a support ticket.

Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn

Thanks,

Chaithanya.

[Nannyhg]

Thanks for your idea, but it doesn't work; it keeps giving the same error. I'll try to create a case

[GilbertQ]

Hi @Nannyhg 

Can you go into the Semantic model settings and make sure that you have put in a valid capacity ID in the parameters as shown below?

[Nannyhg]

Thanks for your idea, but it doesn't work; it keeps giving the same error.