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Murad
Frequent Visitor

Cant create new workspace

Hello, 

 

Im running on a Pro trial version. I tried created a new workspace and this is the error i got:

 

"Something went wrong
 
Couldn't create the group
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID6f3c9e5f-b467-49c8-8d4b-26f084b7da90
Request ID25e8db02-9c78-741a-d3c6-4467cebbe089
Correlation ID7918a7f8-e427-c1cd-37f0-ce6bb651df4a
Status code500
TimeWed Jun 07 2017 13:19:15 GMT+0300 (Jordan Summer Time)
Version13.0.1700.2352
 
Please help.
 
Best regards,
Murad. 

 

1 ACCEPTED SOLUTION
v-yulgu-msft
Microsoft Employee
Microsoft Employee

Hi @Murad,

 

As the group creation in Power BI is now controlled by the group creation in Exchange Online. Please check in your Office 365 tenant whether group creation option is disabled. Or contact with the Exchange Online admins whether they disable this functionality. By the way, one user account can create up to 250 groups, make sure you haven’t exceeded it. 

 

Reference: How to prevent users from creating and managing distribution groups in Office 365

 

Best regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-yulgu-msft
Microsoft Employee
Microsoft Employee

Hi @Murad,

 

Have you resolved your issue? If yes, please kindly mark the corresponding reply as an answer or sharing your resolution so that it can benefit more people. If you still have any question, please feel free to ask.

 

Best regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
v-yulgu-msft
Microsoft Employee
Microsoft Employee

Hi @Murad,

 

As the group creation in Power BI is now controlled by the group creation in Exchange Online. Please check in your Office 365 tenant whether group creation option is disabled. Or contact with the Exchange Online admins whether they disable this functionality. By the way, one user account can create up to 250 groups, make sure you haven’t exceeded it. 

 

Reference: How to prevent users from creating and managing distribution groups in Office 365

 

Best regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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