Cannot load data model error

[Anonymous]

Hi All,

I have a PBI Report that uses excel file on the network, i can refresh the data using desktop, publish and the data set is refreshing fine in the PBI Service, but the users are gettting the error "Cannot load data model". I checked the folder security and they have all permissions. Please advice.

More detailed message

Underlying Error: User is trying to access model with Id='340504' which has cloud RLS enabled, but they have no roles associated with them.
Activity ID: 1bc89afe-8cd7-4364-9ea2-067ae54356c3
Correlation ID: 111ec46b-781a-d99c-b4bb-0946895f292e
Request ID: 108a0fb0-ef53-d68e-0faa-fd0a3ed0579c
Time: Thu Aug 05 2021 09:15:51 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.16512.58
Client version: 2107.4.07056-train

Thanks

[StefanoGrimaldi]

take a picture on the power bi desktop of the roles configuration just to make sure theres no role assigned, also check on the power bi service theres a tenant or workspace option that enable the need of a obligatory role for the dataset if not returns empty data, 

try to load a new blank model and see if the errorcontinue with the new one, 

[Anonymous · Accepted solution]

@StefanoGrimaldi Thanks. I opened the report in my desktop and clicked on the roles and found 2 roles, i deleted and published it to the workspace and now the users dont see the error

Thanks

[StefanoGrimaldi]

perfect, please if this solved your problem mark as solution for others users to find this solution, 

grad it helped.