Solved: Re: Border visuals view

Anonymous · ‎11-07-2022

Hey, does someone else is having a problem with marked border visual?

It only appears in service report, with clicking mouse is gone but still it irritates

App doesnt have that kind of problem

Anonymous · ‎11-09-2022

Hi @Anonymous ,

This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No:347527225 . Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.

Best regards,
Community Support Team_ Binbin Yu

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Anonymous · ‎11-08-2022

No borders at all. There is not borders in my file destkop. Only service view has that problem. The worst thing that mouse clicking solves it but it has to be done every time.

Pages content also shows that problem for milisecunds and it sissappears.

Ticket for support created

Edit: The claim is legit, meaning something is messed up in recent software update

Anonymous · ‎11-09-2022

Hi @Anonymous ,

This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No:347527225 . Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.

Best regards,
Community Support Team_ Binbin Yu

Anonymous · ‎11-08-2022

Hi @Anonymous ,

I'm a little confused about your needs, Could you please explain them further?

Please confirm that you don't set the border for this visual.

Best regards,
Community Support Team_ Binbin Yu
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