Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
3 years ago
Solved

Border visuals view

Hey, does someone else is having a problem with marked border visual? 

 

It only appears in service report, with clicking mouse is gone but still it irritates

 

 

App doesnt have that kind of problem

 

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi Anonymous ,

    This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No:347527225 . Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.

     

    Best regards,
    Community Support Team_ Binbin Yu

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

    I'm a little confused about your needs, Could you please explain them further?

    Please confirm that you don't set the border for this visual.

     

    Best regards,
    Community Support Team_ Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable

    No borders at all. There is not borders in my file destkop. Only service view has that problem. The worst thing that mouse clicking solves it but it has to be done every time.

     

    Pages content also shows that problem for milisecunds and it sissappears.

     

    Ticket for support created

     

    Edit: The claim is legit, meaning something is messed up in recent software update

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi Anonymous ,

      This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No:347527225 . Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.

       

      Best regards,
      Community Support Team_ Binbin Yu