An unknown error occurred.Failed to load data model

[Anonymous]

Hello! We have a problem. One user in my company gets an error like in the screenshot.What have I to do? Where are the logs located? Thanks!

 

[Anonymous]

Hi @Anonymous ,

Could you tell me if your problem has been solved? If not,could you please share more detail information(better in English) to help us clarify your scenario?

Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi @Anonymous ,

Sorry i could not read spanish... Please provide me with the error messages in text form.😂

Best Regards,
Eyelyn Qin

[aj1973]

@Anonymous 

Is he allowed to access the report?