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kgomez000
Regular Visitor

Unable to connect - SQL Server Error

‎06-12-2017 02:18 PM

I am recieving the attached error message "unable to connect" when attempting to get data from my data source in the Power BI Desktop app. We have already made sure the service account for the Gateway has direct access to the database and SQL server, as I am able to login directly with no issue. Any help would be greatly appreciated as we are trying to get our trial setup for presentation to management. 2017-06-12 14_12_52-.jpg

 

 

 

 

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v-yuezhe-msft
Microsoft Employee
Microsoft Employee

‎06-13-2017 08:10 PM

@kgomez000,

Please uninstall and reinstall your .NET Framework (3.5 or above version), then restart your computer and check if you can successfully connect to SQL Server from Power BI Desktop.

Regards,

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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