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PeeWhy
Frequent Visitor

Trouble Adding a Gateway Data Source

Hey all.  I am not sure if I am posting this question in the right sub forum but here it goes:  I currently have an on-prem gateway setup on a local server.  The entire process is working fine refreshing on a schedule and feeding my reports.  I now want to add a new data source to that gateway. 

 

What am I missing to create a new data source?

 

 

 

1 ACCEPTED SOLUTION

Hi @PeeWhy ,

 

Are you the administrator of the gateway shown in this image? If so, switch to the "Data sources" page and see if there is a "New" button.

 

vkkfmsft_0-1654068556527.png

 

 

If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
Winniz
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
v-kkf-msft
Community Support
Community Support

Hi @PeeWhy ,

 

The PowerBI gateway interface has now been updated. You need to select Manage gateways -> On-premises data gateways -> Turn off Tenant administrator for gateways -> Data sources -> New.

 

vkkfmsft_0-1653901587387.pngvkkfmsft_3-1653901807965.png

vkkfmsft_2-1653901770482.png

 

Or please use the URL to access gateway: https://app.powerbi.com/groups/me/gateways?newManageGatewaysUI=false , and it will display the old interface.

 

If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
Winniz
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

I do not have a NEW button on the On-Presises Data Gateways section. (or any section of that page)

PeeWhy_0-1654014580339.png

 

Hi @PeeWhy ,

 

Are you the administrator of the gateway shown in this image? If so, switch to the "Data sources" page and see if there is a "New" button.

 

vkkfmsft_0-1654068556527.png

 

 

If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
Winniz
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Yes I am, and I did finally find it and was able to add my data source successfully.  I am not sure what changed but after several attempts to see the "New" button, it magically was there yesterday.  I am still scratching my head as to why it wasn't there before but I am not complaining.  Thank you for your help!

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