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PeeWhy's avatar
PeeWhy
Frequent Visitor
4 years ago
Solved

Trouble Adding a Gateway Data Source

Hey all.  I am not sure if I am posting this question in the right sub forum but here it goes:  I currently have an on-prem gateway setup on a local server.  The entire process is working fine refres...
Need Help
  • v-kkf-msft's avatar
    v-kkf-msft
    4 years ago

    Hi PeeWhy ,

     

    Are you the administrator of the gateway shown in this image? If so, switch to the "Data sources" page and see if there is a "New" button.

     

     

     

    If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
    Best Regards,
    Winniz
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-kkf-msft's avatar
v-kkf-msft
Community Support
4 years ago

Hi PeeWhy ,

 

The PowerBI gateway interface has now been updated. You need to select Manage gateways -> On-premises data gateways -> Turn off Tenant administrator for gateways -> Data sources -> New.

 

 

Or please use the URL to access gateway: https://app.powerbi.com/groups/me/gateways?newManageGatewaysUI=false , and it will display the old interface.

 

If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
Winniz
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

  • PeeWhy's avatar
    PeeWhy
    Frequent Visitor
    4 years ago

    I do not have a NEW button on the On-Presises Data Gateways section. (or any section of that page)

     

    • v-kkf-msft's avatar
      v-kkf-msft
      Community Support
      4 years ago

      Hi PeeWhy ,

       

      Are you the administrator of the gateway shown in this image? If so, switch to the "Data sources" page and see if there is a "New" button.

       

       

       

      If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
      Best Regards,
      Winniz
      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

      • PeeWhy's avatar
        PeeWhy
        Frequent Visitor
        4 years ago

        Yes I am, and I did finally find it and was able to add my data source successfully.  I am not sure what changed but after several attempts to see the "New" button, it magically was there yesterday.  I am still scratching my head as to why it wasn't there before but I am not complaining.  Thank you for your help!