Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The ultimate Microsoft Fabric, Power BI, Azure AI & SQL learning event! Join us in Las Vegas from March 26-28, 2024. Use code MSCUST for a $100 discount. Register Now

Reply
rojedab
New Member

The browser based authentication dialog failed to complete. Reason: The download has failed

0
 

I have just installed the "Power BI On premises data gateway" but I can't login. I'm having the following issue:

 

Failed to sign in. Please verify your credentials and try again. The browser based authentication dialog failed to complete. Reason: The download has failed (the connection was interrupted). at Microsoft.IdentityModel.Clients.ActiveDirectory.AuthenticationContext.RunAsyncTask[T](Task 1 task) at Microsoft.PowerBI.DataMovement.GatewayCommon.AuthenticationManager.AuthenticateWithSelectedUser(Uri authorityAddress, Uri resource, String clientId, Uri redirectAddress, String logOnHint)

Any ideas?

 

 

 

 

6 REPLIES 6
Syndicate_Admin
Administrator
Administrator

It solved my problem.thank you

Syndicate_Admin
Administrator
Administrator

great

v-juanli-msft
Community Support
Community Support

Hi @rojedab 

First, check the tips "Troubleshooting the On-premises data gateway"

"You may encounter installation failures if the anti-virus software on the installation machine is out of date. You can either update the anti-virus installation, or disable anti-virus only for the duration of the gateway installation to complete, then re-enable anti-virus."

 

If it doesn't solve after checking and testing with the help of these tips,

You could follow this guide to check network on your side, then delete on-premises gateway from the folder and follow the official document to download and install the gateway.

 

Best Regards

Maggie

 

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

rojedab
New Member

0
 

I have just installed the "Power BI On premises data gateway" but I can't login. I'm having the following issue:

 

Failed to sign in. Please verify your credentials and try again. The browser based authentication dialog failed to complete. Reason: The download has failed (the connection was interrupted). at Microsoft.IdentityModel.Clients.ActiveDirectory.AuthenticationContext.RunAsyncTask[T](Task 1 task) at Microsoft.PowerBI.DataMovement.GatewayCommon.AuthenticationManager.AuthenticateWithSelectedUser(Uri authorityAddress, Uri resource, String clientId, Uri redirectAddress, String logOnHint)

Any ideas?

 

 

 

 

Hi,

I am facing the same issue, did this get resolved?

I don't know if it's already solved or not, but I managed to solve my problem by enabling the TLS options in Internet Options > Advanced. As the image below.

 

 

Pic 5.png

 

Helpful resources

Announcements
Fabric Community Conference

Microsoft Fabric Community Conference

Join us at our first-ever Microsoft Fabric Community Conference, March 26-28, 2024 in Las Vegas with 100+ sessions by community experts and Microsoft engineering.

February 2024 Update Carousel

Power BI Monthly Update - February 2024

Check out the February 2024 Power BI update to learn about new features.

Fabric Career Hub

Microsoft Fabric Career Hub

Explore career paths and learn resources in Fabric.

Fabric Partner Community

Microsoft Fabric Partner Community

Engage with the Fabric engineering team, hear of product updates, business opportunities, and resources in the Fabric Partner Community.

Top Solution Authors
Top Kudoed Authors