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serazo
New Member

Rest API refresh token

‎10-08-2024 06:11 PM

I'm trying to get a refresh token from our API so that I don't have my API login crednetials in the .pbix file and keep getting a "We couldn't authenticate with the credentials provided" error (see below screenshot)

Rest_API.png

 When I get a new token using my login credentials and use that token to pull data from the API it works totally fine and don't get that error (below screenshot). What am I missing here?

 

Rest_API1.png

 

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Anonymous
Not applicable

‎10-09-2024 11:42 PM

Hi @serazo ,

 

Here are a few things to check and consider:

Ensure the URL is correct and specifically meant for obtaining refresh tokens.

Ensure that the token you’re trying to refresh hasn’t expired or been revoked.

Verify that the client ID and secret you’re using are correct and have the necessary permissions to request a refresh token.

 

Best Regards,

Stephen Tao

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

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