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Anonymous
Not applicable

PowerBI MySQL Connectivity Issue

‎01-10-2020 09:24 AM

Hi 

I have a PowerBI Connectivity Issue with MySQL servers. 

Is this systemic or internal? 

 

Thanks

Sid 

 

Test1.jpg

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edhans
Super User
Super User

‎01-10-2020 12:58 PM

hard to tell since you truncated the image and aren't showing everything. First steps for me would be:

  1. Connect to the MYSQL server using Power BI Desktop directly and ensure the server is running with that specific report and showing no errors.
  2. restart the gateway service on the PC/server that is hosting it.
  3. reboot the pc/server hosting the gateway.
  4. reinstall the gateway

 

EDIT: It might be a service issue. Someone just posted this in the Service section. Consider opening a help ticket before you do step 4 above. Doing steps 1-3 cannot hurt, other than a bit of downtime.



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MCSA: BI Reporting

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Message 2 of 4
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edhans
Super User
Super User

‎01-10-2020 12:58 PM

hard to tell since you truncated the image and aren't showing everything. First steps for me would be:

  1. Connect to the MYSQL server using Power BI Desktop directly and ensure the server is running with that specific report and showing no errors.
  2. restart the gateway service on the PC/server that is hosting it.
  3. reboot the pc/server hosting the gateway.
  4. reinstall the gateway

 

EDIT: It might be a service issue. Someone just posted this in the Service section. Consider opening a help ticket before you do step 4 above. Doing steps 1-3 cannot hurt, other than a bit of downtime.



Did I answer your question? Mark my post as a solution!
Did my answers help arrive at a solution? Give it a kudos by clicking the Thumbs Up!

DAX is for Analysis. Power Query is for Data Modeling


Proud to be a Super User!

MCSA: BI Reporting
Message 2 of 4
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Anonymous
Not applicable
In response to edhans

‎01-13-2020 12:43 PM

# 2 worked - thank you!!  

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edhans
Super User
Super User
In response to Anonymous

‎01-13-2020 02:04 PM

Excellent! Glad you are back up and running.



Did I answer your question? Mark my post as a solution!
Did my answers help arrive at a solution? Give it a kudos by clicking the Thumbs Up!

DAX is for Analysis. Power Query is for Data Modeling


Proud to be a Super User!

MCSA: BI Reporting
Message 4 of 4
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