Netsmart Avatar Intersystems ODBC

[Greg_Deckler]

I have a charity that I am working with and they are using Netsmart Avatar. They are currently using Crystal Reports and are connecting to the system using and Intersystems ODBC driver. The driver is set to "password", no user name is specified and it is pointing at an IP address. I can get the ODBC connection to display in Power BI by using Get Data | ODBC but I am running into issues with the authentication piece of it. If I put in just a password it says "A user name wasn't specified" in Power BI but if I try to put in a user name and password I get some kind of error back from the ODBC connector saying that something was tried that was unsupported by the database. 

It looks like Intersystems has a Beta connector for Intersystems IRIS but that doesn't seem to be the same thing that I need here. Any suggestions out there? I tried using Default or Custom but not sure what syntax I should be using, perhaps "Password=xxxx"?? Any assistance is appreciated. 

[chudbrunsen]

By chance, did you ever find a resolution for this issue? I am running into this wall trying to establish this source via on-prem gateway. As @v-piga-msft mentioned I suspect this to be a driver issue and I cannot find high or low the correct InterSystems driver to establish this connection successfully. Thanks. - CB

[v-piga-msft]

Hi @Greg_Deckler ,

By my research, there is no detail document about how to use Default or Custom in odbc.

Normally, when connecting data, the authentication method we use should be the same as the authentication method you used when creating the DSN.

If you used the same authentication and still have issues, I'm afraid that issue may be related with your driver.

To get the further help, you'd better create a support ticket in power bi support team.

Best  Regards,

Cherry