Error Getting data via AS Connection Data source

[Anonymous]

Hello ..

I have a problem that happened suddenly ..

I created a desktop Power Bi project... Downloaded on-Premises Gateway...

and then I publish everything on the web...

everything went fine it get all data fine ... for a week and 2 days..

and suddenly today will not get data .. when I try to Get Data.. it gave me an error..

Servers

Radi-Lap

Something went wrong.

Technical details:

Activity ID: 993eb4b4-aaea-494f-b1be-1c5693c3d69a

Request ID: 3dadfb68-0e73-8262-6f0d-a4361a048492

Date: 2016-10-14 20:57:55Z (UTC)

Error text: The following system error occurred: There are currently no logon servers available to service the logon request.

Cluster URI: https://wabi-west-europe-redirect.analysis.windows.net

I tried restarting all SQL Services and on Premises Services even my computer .. nothing changed...

anyone can help me fix it!

[Anonymous]

Hi @Anonymous,

The above error could occur when your email address which is used to sign in Power BI doesn’t match a defined UPN within the local Active Directory Domain. There are several proposals for you troubleshooting this issue.

Firstly, after you add SSAS data source under on-premises gateway, please check if the connection is successful by clicking the “Test all connections” button as shown in the following screenshot.


Secondly, please check that if the email address that you sign into Power BI service matches the defined UPN within the local Active Directory Domain following the instructions in this article. If your Power BI service login names do not match your local directory UPN, you can use the Map user names feature to create UPN mappings for Analysis Services Live connections that go through the on-premises gateway for Power BI. 



Thanks,
Lydia Zhang