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350z
Helper I
Helper I

API Data Source Causes Timeout on Refresh

‎04-25-2024 11:41 AM

Hi all,

 

When attempting to refresh data source, an operation timeout occurs. The data is being pulled from a website API and had been correctly setup (met with employees of website to gain access to specific report and url). I've tried numerous times with the same result. Does anybody know what usually or could possibly cause this?

 

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3 REPLIES 3
lbendlin
Super User
Super User

‎04-25-2024 04:59 PM

how long does it take before the error pops up?

Message 2 of 4
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350z
Helper I
Helper I
In response to lbendlin

‎04-26-2024 05:21 AM

Operation Timeout occurs after 15 minutes it seems.

Message 3 of 4
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lbendlin
Super User
Super User
In response to 350z

‎04-26-2024 06:06 AM

Ask the gtpstratus people if that sounds familiar.

Message 4 of 4
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