Forum Discussion

Kbersani's avatar
Kbersani
Advocate I
10 years ago
Solved

iOS Alerts not working

We are trying to get the Alerts feature to work on iPhone 6 and 6 plus but they are not triggering. I have setup a number of Alerts and refreshed the data to trigger however both the push notificaito...
Need Help
  • hilay's avatar
    hilay
    10 years ago

    Hi Tim,

     

    Currently the data driven notifications are supported while app is either closed or in the background (same for app badge). However, upon refresh, the alerts section should contain the new incident records.

     

    However, these days we're working on in-app notification support, which allows any type of notification (either data-driven or metadata related) to pop up even when app in foreground.

     

    Please let me know if the above answers your concerns.

     

    Thanks, Hila

timrodman's avatar
timrodman
Helper I
10 years ago

I am also having this same issue. The badge icon is not being triggered in addition to the alerts not appearing in the Alerts area within the Power BI app on my iPhone.

 

I'm using the Power BI iPhone app version 6.1 and iOS 9.2.1.

hilay's avatar
hilay
Microsoft Employee
10 years ago

Hi Tim,

 

Currently the data driven notifications are supported while app is either closed or in the background (same for app badge). However, upon refresh, the alerts section should contain the new incident records.

 

However, these days we're working on in-app notification support, which allows any type of notification (either data-driven or metadata related) to pop up even when app in foreground.

 

Please let me know if the above answers your concerns.

 

Thanks, Hila