Fabric Trail not working

[saurabhbhard]

Hello There, 

I have created a user with my subcription and now i am trying to get a free fabric trail but it does not allow me to do that. There is always a massage that we can not start the trail . I have given the necessary access to user as a gload admin and also added the role based access as well. I am not sure that is wrong. Can you please help? THanks Saurabh

[v-pnaroju-msft]

Hi saurabhbhard,

We are following up to see if your query has been resolved. Should you have identified a solution, we kindly request you to share it with the community to assist others facing similar issues.

If our response was helpful, please mark it as the accepted solution and provide kudos, as this helps the broader community.

Thank you.

[v-pnaroju-msft]

Hi saurabhbhard,

We wanted to check in regarding your query, as we have not heard back from you. If you have resolved the issue, sharing the solution with the community would be greatly appreciated and could help others encountering similar challenges.

If you found our response useful, kindly mark it as the accepted solution and provide kudos to guide other members.

Thank you.

[v-pnaroju-msft]

Hi saurabhbhard,

We have not received a response from you regarding the query and were following up to check if you have found a resolution. If you have identified a solution, we kindly request you to share it with the community, as it may be helpful to others facing a similar issue.

If you find the response helpful, please mark it as the accepted solution and provide kudos, as this will help other members with similar queries.

Thank you.

[nitinmehta2879]

I had faced same issues as shown in the screenshots above. I opened a support ticket and had a call with support team and final response I got was that Fabric trials have been halted for few months and they will let me know when it resumes.

[Anonymous]

hi @jennratten , 

if you could help me with the same issue , it would be great 

i created recently an azure subscription , there i added a user in order to have an onmicrosoft.com email.

with that email i access fabric paltform , there i started a free trial , 

but when creating a workspace , i can't change a licence category to trial (only Pro or Premium per user). 

i clicked start trial / activate trial but still no efffect, i can't create factory items like lakehouse or pipelines. 

i face always the same message .....

"Sorry, we are unable to start trial at this time.

 Please try again later or contact support. If you contact support, please provide these details"

or

"Failed to prepare a free trial capacity for this workspace"

but the tiral started .... "40 days left"

main points : 

- i created the azure subscription in france, then i thik that my region should be "central france" 

- i gave the onmicrosoft.com user all administrative rights, 

- user can create fabric items is ennabled.

- i tried to create a fabric capacity on azure, but after wainting 30mn i get the message "Oops, we encountred an error, try later... "

do you have any idea , why it is not working or what i should do or check ?

thank you !

🙂 

[jennratten]

Hi @Anonymous - Can you please click on the account manager (profile pic in the top right corner of https://app.fabric.microsoft.com/home ) and confirm that you see Trial Status: with the number of days remaining.  Then go to your MyWorkspace and try to create a Fabric item (without changing any workspace settings) and post back what happens.  If you get an error message please provide that entire error message here.

[Anonymous]

hello @jennratten , 

thank you for answering me 🙂 

yes , on the top right profile picture , there is the number of days left from the free tiral , but at the same time they still ask if i want to activate the fabric trial; what i do everyday but no effect.

i send some pics of the screens :

1- when i check my profile

when i check my profile

2 - when i click on the start fabric trial button , they ask for a phone number then i confirm.

they are telling that they can't assign me a free fabric trial due to an error

3- when i want to create items within my workspace or another workspace newly created

i get two erros: 

4 - in admin settings, if user can create fabric items : enaled 

 

5- in admin settings, fabric capacity empty, should i create a fabric capacity on azure first ?

i tried to do so, but after 30mn of waiting, error message on azure "oops can't create capacity  due to an error , try later"

thank you for your help 🙂 

[jmena]

I am facing the exact same issue.  I have done everything but sacrifice an animal at the alter. Nothing works, I am stuck with the power bi pro license.

[kojof]

I also have an issue with my free trial not allowing me to add any resources like a lakehouse to my workspace in fabric. I can see my trial is started, as it's showing 57 days. Can you please advise?

 

Upgrade to a free Microsoft Fabric trial

To create a Lakehouse, your workspace test needs to be upgraded to a free Fabric trial capacity. Upgrading requires us to create a free trial capacity for you and assign this workspace to it. Learn more Opens in new window

Failed to prepare a free trial capacity for this workspace

[kojof]

Can anyone please assist with this? @jennratten 

[v-pnaroju-msft]

Hi @saurabhbhard,

We appreciate your inquiry through the Microsoft Fabric Community Forum.

To resolve the issue, kindly follow the steps below:

1. Verify the Tenant Settings by logging into Power BI using a Global Administrator account. Navigate to the Admin Portal, select Tenant Settings, and check if Microsoft Fabric is enabled for your organization.
2. In Power BI, click on + New Workspace and ensure that the workspace settings are assigned to use the Fabric Trial Capacity.
3. Access Microsoft Fabric and look for an option such as "Start Trial" or similar prompts on the homepage. Follow the on-screen instructions to initiate the trial.
4. If the "Start Trial" button is not visible, kindly contact the Fabric Administrator to confirm whether trials are enabled for the tenant.

For additional information, you may refer to the following documentation:
Fabric trial capacity - Microsoft Fabric | Microsoft Learn

If you find the response helpful, kindly mark it as the accepted solution and provide kudos. This will assist other community members facing similar queries.

Best regards,
Pavan

[jennratten]

Hi @saurabhbhard - The times I have seen others struggle with this it has turned out that they were in a region that the Microsoft Fabric is not available.  Please check out this article which lists the Azure regions for which the Fabric trial is available. 

If your data region is listed, but you still cannot start fabric trial, please go to the documentation to see your options. Learn more: https://learn.microsoft.com/en-us/fabric/get-started/fabric-trial#considerations-and-limitations .

Please let me know if you are still unable to start the trial after reviewing this info.

[jmena]

Hi,

I have a fabric trial with a lot of workloads and items in the account.  At the beginning of this year I suddenly am being asked to authenticate to access my account. But I never received a QR code when I first setup this account.  I have no way of authenticating. Do you know of a way to get around this issue?

[jennratten]

@saurabhbhard Can you please tell me if my post resolved your problem or if you need more assistance?

[LucasSoares]

I'm having the same issue. I'm on a trial subscripiton but cannot create anything in my Workspace.

[jennratten]

Hello @LucasSoares - your issue is a bit different - based on your post it seems like you were able to start the Fabric trial capacity but have not been able to create any Fabric items in your workspace.  If that is correct, can you please tell me if you were able to assign your workspace to your Fabric capacity trial?  You would do that by going to the workspace settings > PowerBI Licensing > Fabric > and selecting your trial capacity.

[jennratten]

Hi @LucasSoares - can you please tell me if my post resolved your issue or if you are still having challenges?