Interactive R visual working on desktop but not service

[pope]

I have developed a visual using ggplot2 and plotly. It works like a charm on desktop ...

But when I upload the report the tooltips are reverted back to default settings

This is the code I am using

p = ggplotly(g) 

# some plotly re-design 
hoverconfig<-list(
  bgcolor= "#333333",
  bordercolor="#333333",
  font = list(
    color="#c1c1c1"
  )
)
p <- layout(p,hoverlabel=hoverconfig)

# save HTML with predefined name 
internalSaveWidget(p, 'out.html')

Any ideas on how I can fix this?

[v-sihou-msft]

@pope

In Power BI, the plotly HTML output is not supported fort R Visuals in general.

Plotly can only be used if it produces an IMAGE\PNG for R visuals in PBI. Not HTML. 

Regards,

[pope]

Fine reply from a moderator ... not only did I say it was working but power BI does offer support for it. FYI plotly does not handle the HTML output, htmlwidget does that

Thanks anyway

[v-viig]

Hello @pope,

Could you please send details to R-powered visuals support alias? (pbircvsupport@microsoft.com)

There're a few developers who can assist with this issue.

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com