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Anonymous
Not applicable

time calculation

‎02-19-2019 06:36 AM

Hi,

 

I am trying to calculate how long it takes for incoming tickets to be resolved excluding weekends and holidays. I posted earlier a message about this but the data columns were old so I am trying to get a solution for my problem. Since I just started using Power BI, please give a solution in baby steps. Smiley Wink

 

I have highlighted the 2 columns which I need:

start en endprogress.png

 

 

 

Thanks very much,

 

Shahbaaz

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Greg_Deckler
Community Champion
Community Champion

‎02-19-2019 06:45 AM

See if Net Work Days helps: https://community.powerbi.com/t5/Quick-Measures-Gallery/Net-Work-Days/m-p/367362



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Anonymous
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In response to Greg_Deckler

‎02-19-2019 07:14 AM

Do you by any chance have a file with the solution where I check the DAX formula etc.? 

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Anonymous
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In response to Greg_Deckler

‎02-19-2019 07:06 AM

Hi Greg, thanks for you message. Unfortunately I keep getting the following syntax error and I have now clue why. I have just changed the name of the measure and thats it. Please help me

 

syntax error calculation.png

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Greg_Deckler
Community Champion
Community Champion
In response to Anonymous

‎02-19-2019 10:36 AM

Seems like your table name is incorrect and it should be the one that is highlighted in yellow in your image. Also, you will need to update ","'s to ";" in your third line (including the name of your measure)



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