Hi,
I am trying to calculate how long it takes for incoming tickets to be resolved excluding weekends and holidays. I posted earlier a message about this but the data columns were old so I am trying to get a solution for my problem. Since I just started using Power BI, please give a solution in baby steps. 
I have highlighted the 2 columns which I need:
Thanks very much,
Shahbaaz
See if Net Work Days helps: https://community.powerbi.com/t5/Quick-Measures-Gallery/Net-Work-Days/m-p/367362
Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!: DAX For Humans
DAX is easy, CALCULATE makes DAX hard...
Hi Greg, thanks for you message. Unfortunately I keep getting the following syntax error and I have now clue why. I have just changed the name of the measure and thats it. Please help me
Seems like your table name is incorrect and it should be the one that is highlighted in yellow in your image. Also, you will need to update ","'s to ";" in your third line (including the name of your measure)
Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!: DAX For Humans
DAX is easy, CALCULATE makes DAX hard...
Helpful resources
Power BI Monthly Update - November 2025
Check out the November 2025 Power BI update to learn about new features.
Fabric Data Days
Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!
FabCon Atlanta 2026
Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.
