mapping issues PBI

[Yanie]

Hello

I’m trying to create a map in Power BI and I’m getting a message saying: “Mapping and map elements are disabled.” However, I have enabled them (checked the box) in the settings. I’ve closed Power BI and reopened it, but I still can’t create maps. My desktop version is: 2.129.905.0 64-bit (May 2024). I’ve tried using a dataset that works in a YouTube video. I don’t know what else to do to activate the maps.

Thanks for any tips

Yanie

[Shravan133 · Accepted solution]

Here are some steps to troubleshoot and resolve the issue of "Mapping and map elements are disabled" in Power BI:

1. Verify Global Settings in Power BI Desktop

• Check Global Settings:
  • Go to File > Options and settings > Options.
  • Under Global > Security, ensure that Maps and Filled Maps are enabled. Since you’ve already enabled them, consider toggling the setting off and on again.

2. Check Data Privacy Settings

• Adjust Privacy Settings:
  • Go to File > Options and settings > Options.
  • Under Global > Privacy, set the data privacy level to Ignore the privacy levels and potentially improve performance. This setting can sometimes affect how maps work.

3. Update Power BI Desktop

• Check for Updates:
  • Although you’re on a recent version, check if there’s a newer update available. Go to File > Options and settings > Options > Updates and ensure you’re on the latest version.

4. Network and Firewall Restrictions

• Check Network Settings:
  • Sometimes, corporate networks or firewalls block access to mapping services. Ensure that your network allows access to the required endpoints for Power BI maps, such as Bing Maps.

5. Regional Settings

• Verify Locale Settings:
  • Go to File > Options and settings > Options > Regional Settings. Make sure your locale is correctly set, as incorrect regional settings can sometimes disable map features.

6. Clear Power BI Cache

• Clear Cache:
  • Sometimes, clearing the cache can resolve odd behavior. Go to File > Options and settings > Options > Data Load and click Clear cache.

7. Test with a Simple Dataset

• Use a Simple Dataset:
  • Create a new Power BI report with a simple dataset (e.g., a few rows of country names and corresponding values) to test if maps work in a new report.

8. Reinstall Power BI Desktop

• Reinstall:
  • If none of the above works, consider uninstalling and reinstalling Power BI Desktop. This can sometimes resolve issues caused by corrupt installations.

9. Contact Microsoft Support

• If the issue persists, it might be related to a specific bug or configuration issue. Consider reaching out to Microsoft Power BI Support for further assistance.