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Pandemic
Frequent Visitor

Unsupported Browser

I do: Get data > Web > Enter website address > I get the message: Unsupported Browser

001.png

I tried doing, after each action, I restarted the computer:

1. Checked and unchecked

002.png

2. Tried EDGE, Chrome, FireFox browsers, all updated to the latest version.

3. Installed different versions of Power Bi, new and old versions.

4. Set Windows environment variables: PQ_EnableEdgeChromiumOAuth=true и PQ_EdgeChromiumOAuthAllowListAll=true.

5. I did this on two different computers. My friend tried the same on his computer and he failed to download the data. But another friend immediately managed to download data from this site. I compared all the settings and versions of the programs, everything was the same. Only one person downloaded data from the site, on three other computers it says that the browser is not supported.

 

I would be very grateful for your help in resolving this issue!

2 REPLIES 2
Anonymous
Not applicable

Hi @Pandemic ,

Could you please  share the link that you used to get data?

For supported browser for Power BI , please read this document: Supported browsers for Power BI - Power BI | Microsoft Docs

Thanks for your efforts & time in advance.

 

Best regards,
Community Support Team_ Binbin Yu

 

I use this link https://jumpnet.enjinx.io/eth/asset/58c00000000012a9/holders?page=1

But for other sites it says that the browser is not supported. I think that the problem here is still in the browser that uses my Power BI, and not in the site.

I have tried browsers: Microsoft Edge Chromium, Chrome desktop latest version, Firefox desktop latest version.

 

Below are screenshots from my colleague. He has information from this site loaded into Power BI.

image_2022-06-22_15-02-23.pngimage_2022-06-23_13-59-32.pngimage_2022-06-23_14-00-06.png

A colleague made a *.pbix file with information from this site, but when I open this file on my computer and update the information, I also get a message about using an unsupported browser.

 

I would be very grateful for your help in resolving this issue. Thanks a lot!

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