Problems with Data Refresh

[amoto]

Since this morning we are having intermitent errors in data refresh, 

Everything worked well until mid day, since then 9 out of 10 data refresh failed.. 

is there any known problem at the servers ?

thanks in advance

URI de clúster:WABI-WEST-EUROPE-redirect.analysis.windows.net

Identificador de actividad:c2ff1ade-6f7b-4762-9031-b2782d978b01

Identificador de la solicitud:cc6e3749-6c48-efb2-4067-75e0f19096d0

Hora:2020-02-19 21:11:48Z

[amoto]

Hello Jimmy, thanks for your guide.. no changes at all in data sets , certainly we have an old version of gateway (Sept 2019), we updated to the new gateway version (Feb 2020) and seems everything come back to normal. Thanks a lot !!!!

[amoto]

Hello again, Jimmy,

Still the problem reproduces, we have updated the gateway, but after one our the error appears again in almost all our refresh datasets.. we have a great problem with this.

thanks in advance for any solution on this matter.

saludos . 

[v-yuta-msft · Accepted solution]

@amoto ,

Have you checked if there's any modification on the data source side? In addtion, please also make sure gateway has been updated to the latest version.

Regards,

Jimmy Tao

[amoto]

Hello again, Jimmy,

Still the problem reproduces, we have updated the gateway, but after one our the error appears again in almost all our refresh datasets.. we have a great problem with this.

thanks in advance for any solution on this matter.

saludos .