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aakashkathuria1
Frequent Visitor

Power BI Desktop : Unable to Sign In

I am unable to publish a report through power bi it shows

 

"Sorry we encountered an error while trying to sign you in, Details : The browser based authentication dialog failed to complete 

Reason : The server or proxy was not found."

 

Pl help in resolving this issue

 

Power BI Desktop Sign In Error.JPG

7 REPLIES 7
lisamarierubio
New Member

** Authentication Issue

 

I tried turning off my firewall and running my windows defender but that didn't work.

 

I enabled the stack trace in Power BI and saw the error messages. There is an issue with PowerBI being able to authenticate my username. For TFS and some other applications I believe it connects automatically to my vpn once I log in but I noticed it does not with Power BI.

 

I went in and made sure that my VPN was connected and then it worked. It prompted to restart the Power BI desktop but then I was able to login.

 

tringuyenminh92
Memorable Member
Memorable Member

I got same situation with the newest version today: Version: 2.46.4732.581 64-bit (May 2017).

2017-05-08_13h26_27.png

 

2017-05-08_13h25_12.png

Greg_Deckler
Community Champion
Community Champion

Are you successfully signed in on the Desktop? You can turn on tracing to see what is going on, go to File | Options and settings | Options | Diagnostics and click "enable tracing". Try to publish and then go check your trace folder.

 

I am guessing that if this is not an intermittent issue, that there it is a firewall or proxy issue of some sort.



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Estimados buenas tardes, a mi me esta saliendo el siguiente mensaje al momento de logonearme en el Power BI desktop

 

Unable to sign in

 

"Sorry we encountered an error while trying to sign you in, Details : The browser based authentication dialog failed to complete 

Reason : The server or proxy was not found."

 

La version instalada es:

 

Version: 2.37.4464.361 64-bit (julio de 2016)

 

 

In my case I solved by disabling the antivirus .

Greetings,

Germán Augusto Medina

C & M Consultores S. A. Colombia

Hi, I am having the same issue here. Disabling firewall did not work.

 

Any other idea?

I just had the same issue connecting to Azure API (Azure embedded service) and I just can't believe, but this is what worked for me:

I noticed that in Action center (I'm using Win10) I had message, that I have not run Windows defender for some time - after I did a Quick scan - I tried to run my application again, and now this problem was gone.

 

So I suppose anti-virus is doing some silent content blocking if some stuff it asks is not done.

Security is very important, but having a bit more descriptive information would be all to spare some painful moments

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