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aakashkathuria1's avatar
aakashkathuria1
Frequent Visitor
10 years ago

Power BI Desktop : Unable to Sign In

I am unable to publish a report through power bi it shows

 

"Sorry we encountered an error while trying to sign you in, Details : The browser based authentication dialog failed to complete 

Reason : The server or proxy was not found."

 

Pl help in resolving this issue

 

7 Replies

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion

    Are you successfully signed in on the Desktop? You can turn on tracing to see what is going on, go to File | Options and settings | Options | Diagnostics and click "enable tracing". Try to publish and then go check your trace folder.

     

    I am guessing that if this is not an intermittent issue, that there it is a firewall or proxy issue of some sort.

    • joseport's avatar
      joseport
      New Member

      Estimados buenas tardes, a mi me esta saliendo el siguiente mensaje al momento de logonearme en el Power BI desktop

       

      Unable to sign in

       

      "Sorry we encountered an error while trying to sign you in, Details : The browser based authentication dialog failed to complete 

      Reason : The server or proxy was not found."

       

      La version instalada es:

       

      Version: 2.37.4464.361 64-bit (julio de 2016)

       

       

      • GermanMedina's avatar
        GermanMedina
        New Member

        In my case I solved by disabling the antivirus .

        Greetings,

        Germán Augusto Medina

        C & M Consultores S. A. Colombia

  • I got same situation with the newest version today: Version: 2.46.4732.581 64-bit (May 2017).

     

  • ** Authentication Issue

     

    I tried turning off my firewall and running my windows defender but that didn't work.

     

    I enabled the stack trace in Power BI and saw the error messages. There is an issue with PowerBI being able to authenticate my username. For TFS and some other applications I believe it connects automatically to my vpn once I log in but I noticed it does not with Power BI.

     

    I went in and made sure that my VPN was connected and then it worked. It prompted to restart the Power BI desktop but then I was able to login.