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rksuryan
New Member

My PBIX file does not load the report with new update.

‎08-27-2015 12:26 AM

After the update to latest version of PBI Desktop, I could open the PBIX file, refresh data and save. Today when I open, the PBI desktop opens but the report page does not load, It just spins and finally the PBI desktop shows it is not responding.

 

Attaching a screenshot.Clipboard01.jpg

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rksuryan
New Member
In response to AlexGorev

‎08-27-2015 11:51 PM

Yes, it is company's private data. Can traces be enabled and when the issue occurs, can the log file be sent?

 

As an update : I reinstalled the latest version and it seems to working again now.

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rksuryan
New Member

‎08-27-2015 05:26 AM

The PBIX opened in the previous verison.

Message 3 of 6
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AlexGorev
Power BI Team
Power BI Team
In response to rksuryan

‎08-27-2015 09:22 AM

Does this file contains any private data? Can you share this PBIX file with our team, so we can investigate this issue?

 

Alex.

Message 4 of 6
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rksuryan
New Member
In response to AlexGorev

‎08-27-2015 11:51 PM

Yes, it is company's private data. Can traces be enabled and when the issue occurs, can the log file be sent?

 

As an update : I reinstalled the latest version and it seems to working again now.

Message 5 of 6
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AlexGorev
Power BI Team
Power BI Team
In response to rksuryan

‎08-28-2015 09:04 AM

Great to hear that it works... Please send a 'Frown' if you run into this again and we can start looking into this...

 

Alex.

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Greg_Deckler
Super User
Super User

‎08-27-2015 04:43 AM

Use the smiley icon in the upper left to "send a frown" to support. They will probably ask you to share your PBIX file.



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