My PBIX file does not load the report with new update.

[rksuryan]

After the update to latest version of PBI Desktop, I could open the PBIX file, refresh data and save. Today when I open, the PBI desktop opens but the report page does not load, It just spins and finally the PBI desktop shows it is not responding.

Attaching a screenshot.

[rksuryan]

The PBIX opened in the previous verison.

[AlexGorev]

Does this file contains any private data? Can you share this PBIX file with our team, so we can investigate this issue?

Alex.

[rksuryan · Accepted solution]

Yes, it is company's private data. Can traces be enabled and when the issue occurs, can the log file be sent?

As an update : I reinstalled the latest version and it seems to working again now.

[AlexGorev]

Great to hear that it works... Please send a 'Frown' if you run into this again and we can start looking into this...

Alex.

[Greg_Deckler]

Use the smiley icon in the upper left to "send a frown" to support. They will probably ask you to share your PBIX file.