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rksuryan
New Member

My PBIX file does not load the report with new update.

After the update to latest version of PBI Desktop, I could open the PBIX file, refresh data and save. Today when I open, the PBI desktop opens but the report page does not load, It just spins and finally the PBI desktop shows it is not responding.

 

Attaching a screenshot.Clipboard01.jpg

1 ACCEPTED SOLUTION

Yes, it is company's private data. Can traces be enabled and when the issue occurs, can the log file be sent?

 

As an update : I reinstalled the latest version and it seems to working again now.

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5 REPLIES 5
rksuryan
New Member

The PBIX opened in the previous verison.

Does this file contains any private data? Can you share this PBIX file with our team, so we can investigate this issue?

 

Alex.

Yes, it is company's private data. Can traces be enabled and when the issue occurs, can the log file be sent?

 

As an update : I reinstalled the latest version and it seems to working again now.

Great to hear that it works... Please send a 'Frown' if you run into this again and we can start looking into this...

 

Alex.

Greg_Deckler
Super User
Super User

Use the smiley icon in the upper left to "send a frown" to support. They will probably ask you to share your PBIX file.



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