Measure Average from Matrix

[AdolfoE_CR]

Team, 

I need your help on getting average calculation, similar as in a Pivot Table based on the Column totals

If I add Subtotal, it will do a SUM, and not average. 

Each value is composed by a measure and each row is a person name. 

If I do it on an Excel  Pivot it will wor fine, but need to show it on a PBI visual, by month.  

Thank you all in advance for sharing your wisdom. 

Adolfo Escalante
CR
PBI Enthusiast 

[AdolfoE_CR]

@Greg_Deckler 
Thank you for the insights
In the beginning I had some issues, but this gave me some good insight into the calculation
I was able to solve it using this formula 

AVG =

AVERAGEX(

    SUMMARIZE('RAW data','RAW data'[Month],'RAW data'[Agent Name],"_value", [Average of Monthly Expected prductivity  divided by Tickets]),[_value])

Adolfo Escalante
CR
PBI Enthusiast 

[Greg_Deckler · Accepted solution]

@AdolfoE_CR First, please vote for this idea: https://ideas.powerbi.com/ideas/idea/?ideaid=082203f1-594f-4ba7-ac87-bb91096c742e

This looks like a measure totals problem. Very common. See my post about it here: https://community.powerbi.com/t5/DAX-Commands-and-Tips/Dealing-with-Measure-Totals/td-p/63376

Also, this Quick Measure, Measure Totals, The Final Word should get you what you need:
https://community.powerbi.com/t5/Quick-Measures-Gallery/Measure-Totals-The-Final-Word/m-p/547907

Also: https://youtu.be/uXRriTN0cfY
And: https://youtu.be/n4TYhF2ARe8