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fayanan
Frequent Visitor

KPI Question

‎08-17-2021 09:45 AM

Hi guys!

 

I've built a dashboard with a few KPIs. One of my KPIs is Average Investigation Time for complaints and I've included a slicer for Month. Everything is working fine but when ALL is selected on my Month slicer, the data displayed is for the latest month. When I select different months on the slicer, it works fine but when ALL is selected, I want the KPI to display the Average Investigation Time for ALL complaints instead of JUST the latest month. 

 

Hope I was clear! Thanks in advance!

 

-Faye

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v-xiaotang
Community Support
Community Support

‎08-25-2021 01:07 AM

Hi @fayanan 

could you share your sample file after removing sensitive information and your expected result? and I'll check it later.

 

 

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

How to get your questions answered quickly -- How to provide sample data
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amitchandak
Super User
Super User

‎08-17-2021 10:27 AM

@fayanan , your KPI must have logic using isfiltered. you need to change that.

 

can you share the formula

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