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ethanharris
New Member

Issues inserting data

Hi everyone,

I’m experiencing a persistent failure when trying to use the Power BI Service (specifically when attempting to create a new report and go to click "Get Data" or "Excel"). The UI fails to load correctly, and the browser console is throwing a major SyntaxError.

Region: US East 2 (wabi-us-east2-d-primary-redirect)

The specific errors from my console logs are:

  1. Uncaught SyntaxError: Invalid or unexpected token at app.cac0018b46f9a95eb1e0.bundle.js:4:51343.

  2. GET https://wabi-us-east2-d-primary-redirect.analysis.windows.net/powerbi/resource/userPhoto/... 404 (Not Found).

  3. The logs also indicate an attachment to the parent iframe via remote-control-libs.js:61.

Steps I have already taken with no success:

  • Standard page refresh (F5).

  • Hard refresh (Ctrl + F5).

  • Clearing browser cache and cookies.

  • Testing in Incognito mode (issue persists/does not persist).

It appears that the app.bundle.js file being served from the US-East-2 CDN is either corrupted or being interrupted, leading the browser to interpret it as an invalid token.

Is anyone else in the East US region seeing this, or is there a known service degradation for the portal assets?

3 REPLIES 3
v-veshwara-msft
Community Support
Community Support

Hi @ethanharris ,

We wanted to kindly follow up regarding your query. If you need any further assistance, please reach out.
Thank you.

v-veshwara-msft
Community Support
Community Support

Hi @ethanharris ,

Thanks for reaching out to Microsoft Fabric Community.

Just wanted to check if you had a chance to try the suggestion from @danextian  about using a different browser or VPN.

 

Please let us know if it helped or if the issue still persists.

Thank you.

danextian
Super User
Super User

Have you tried using a different browser or use VPN in the meantime?





Dane Belarmino | Microsoft MVP | Proud to be a Super User!

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