Error on refresh data

[Mazars_CT]

I experienced this error:

Activity ID: c530f27d-a3b6-48ab-8741-1abebcad58e7
Request ID: 17518da8-32fa-8b88-928f-762acd53ad76
Correlation ID: ecc5516f-8faf-0ee6-032a-53b19d5a4fa2
Time: Thu Jul 18 2024 13:32:57 GMT+0800 (Malaysia Time)
Service version: 13.0.23725.58
Client version: 2407.2.20139-train
Cluster URI: https://wabi-north-europe-g-primary-redirect.analysis.windows.net/

Can help me?

[Anonymous]

Hi,

@bhanu_gautam , Thanks foe your concern about the problem, and i want to offer some more information for user to refer to.

hello @Mazars_CT , you can check the following points that may cause the refresh error:

1.Check if the credentials have expired

2.if your data source needs the gateway ,check that whether the gateway is offline.

3.Make sure the datasource has been added to the gateway and the authentication is right.

And you can refer to the following link to know more.

Troubleshoot refresh scenarios - Power BI | Microsoft Learn

Best Regards!

Yolo Zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[bhanu_gautam]

@Mazars_CT , What is the error meassage you are getting