Error on refresh data

Anonymous

Not applicable

2 years ago

Hi,

bhanu_gautam , Thanks foe your concern about the problem, and i want to offer some more information for user to refer to.

hello Mazars_CT , you can check the following points that may cause the refresh error:

1.Check if the credentials have expired

2.if your data source needs the gateway ,check that whether the gateway is offline.

3.Make sure the datasource has been added to the gateway and the authentication is right.

And you can refer to the following link to know more.

Best Regards!

Yolo Zhu

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