Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get certified in Microsoft Fabric—for free! For a limited time, get a free DP-600 exam voucher to use by the end of 2024. Register now

Reply
Tymok
Frequent Visitor

Error - Cannot load model

Hello,

 

I have been having trouble when opening PowerBI. When I open even a new file (no data imported) this error occurs. I have tried to reinstall PowerBI and launch it as an administrator. No success. 

Tymok_0-1650646094780.png

When try to load just a test excel document the previous error occurs and this load error as well.

Tymok_1-1650646276480.png

But in PowerQuery I can see the data normally.

 

Thanks for help

2 REPLIES 2
amitchandak
Super User
Super User

@Tymok , what is the windows version? Make sure that is supported. Also, make sure there is no pending windows patch

Join us as experts from around the world come together to shape the future of data and AI!
At the Microsoft Analytics Community Conference, global leaders and influential voices are stepping up to share their knowledge and help you master the latest in Microsoft Fabric, Copilot, and Purview.
️ November 12th-14th, 2024
 Online Event
Register Here

@amitchandak  I am on Windows 10, 21H2, build 19044.1645. Windows Update says I am up to date, apart from installing Windows 11 of course.

Helpful resources

Announcements
November Carousel

Fabric Community Update - November 2024

Find out what's new and trending in the Fabric Community.

Live Sessions with Fabric DB

Be one of the first to start using Fabric Databases

Starting December 3, join live sessions with database experts and the Fabric product team to learn just how easy it is to get started.

Las Vegas 2025

Join us at the Microsoft Fabric Community Conference

March 31 - April 2, 2025, in Las Vegas, Nevada. Use code MSCUST for a $150 discount! Early Bird pricing ends December 9th.

Nov PBI Update Carousel

Power BI Monthly Update - November 2024

Check out the November 2024 Power BI update to learn about new features.