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arifuddin
Frequent Visitor

Enterprise Gateway - On premises Excel file - Unable to connect

Hi Friends,

 

I am using 32 bit Excel Professional 2013. I have installed PBI Enterprise gateway. I am using a basic account.

 

I have some files in my network. I want to connect them as my dataset.

 

powerbi on premises error.png

 

 

Unable to connect: We encountered an error while trying to connect to C:\Users\arif.uddin\Documents\ODG_FINAL_2015_REPORT.xlsx. Details: "Invalid connection credentials."Hide details Activity ID: 7942d5ad-fbbb-461c-95d7-056b69e420da Request ID: 6759840a-c4ea-a400-2071-e2d706e30b9d Cluster URI: https://wabi-north-europe-redirect.analysis.windows.net Status code: 400 Error Code: DM_GWPipeline_Gateway_InvalidConnectionCredentials Time: Thu Apr 28 2016 11:47:35 GMT+0100 (GMT Daylight Time) Version: 13.0.1100.466 Underlying error code: -2147467259 Underlying error message: The credentials provided for the File source are invalid. (Source at c:\users\arif.uddin\documents\odg_final_2015_report.xlsx.) DM_ErrorDetailNameCode_UnderlyingHResult: -2147467259 Microsoft.Data.Mashup.CredentialError.DataSourceKind: File Microsoft.Data.Mashup.CredentialError.DataSourcePath: C:\Users\arif.uddin\Documents\ODG_FINAL_2015_REPORT.xlsx Microsoft.Data.Mashup.CredentialError.Reason: AccessUnauthorized Troubleshoot connection problems

 

Please advise how do I connect properly.

 

how should I write the FULL PATH name and username?

 

Kind regards,

 

Arif

Arif
4 REPLIES 4
Caitlin_Knox
Advocate III
Advocate III

This does look similar to the issue I was having-

 

Are you on Windows 10? In my case, I use my O365 credentials to sign into my machine. As @Greg_Deckler pointed out, the Windows and O365 credentials are essentially the same, but in different formats. What worked for me was to use the following format for my Windows login as shown in your screen capture  'AzureAD[O365 login]' and then use my O365 password as the Windows password.

 

Hope it helps!

Greg_Deckler
Community Champion
Community Champion

There is a thread on this here:

http://community.powerbi.com/t5/Desktop/Enterprise-Gateway-adding-folder-as-data-source/m-p/31579

 

@Caitlin_Knox might be able to help you out, was having an eerily similar problem. 

 

Would be interested to know if you have a domain joined machine or not and what your user name is when you logon. I'm thinking that is the problem in @Caitlin_Knox's case because I recall that the older gateways always specified that they had to be installed on a domain joined machine, but I can't find that in the Enteprise Gateway documentation.



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Hi @Greg_Deckler,

Thanks for your reply.

 

Yes my computer is on domian. i typed my username domain\username.

 

I am reading the links. and will update you soon.

 

 

Arif

@arifuddin@Caitlin_Knox@Greg_Deckler

Thank you very much to the three of you. I was completely stuck on this (this is not my field of study) and my boss was stuck too but with your help I managed to solve it using the domain\user like you suggested

Thank you

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