Comparsion Chart

[saud968]

I have prepared a visual for the Current Year vs the Previous Year with the help of this YouTube video - https://www.youtube.com/watch?v=W_oW68T98IE

However, when trying monthly i cannot view January data

Previous Month Chat Case Count = CALCULATE ( [Chat Case Count], FILTER ( Query1, Query1[Chat-NonChat Flag] = "Chat" && YEAR(Query1[DATE_ENTERED_SR_EST]) = YEAR(TODAY()) && MONTH(Query1[DATE_ENTERED_SR_EST]) = MONTH(TODAY()) - 1 ) )

Chat CM vs PM = [Current Month Chat Case Count] - [Previous Month Chat Case Count]

Current Month Chat Case Count = CALCULATE ( [Chat Case Count], FILTER ( Query1, Query1[Chat-NonChat Flag] = "Chat" && YEAR(Query1[DATE_ENTERED_SR_EST]) = YEAR(TODAY()) && MONTH(Query1[DATE_ENTERED_SR_EST]) = MONTH(TODAY()) ) )

@amitchandak @Idrissshatila @Ritaf1983 @Fowmy @Ahmedx Please help

[Anonymous]

Hi @saud968 ,

The formula you are using for the Previous Month Chat Case Count might not account for the scenario when the current month is January.

Please try:

Previous Month Chat Case Count = 
CALCULATE(
    [Chat Case Count],
    FILTER(
        Query1,
        Query1[Chat-NonChat Flag] = "Chat" &&
        YEAR(Query1[DATE_ENTERED_SR_EST]) = IF(MONTH(TODAY()) = 1, YEAR(TODAY()) - 1, YEAR(TODAY())) &&
        MONTH(Query1[DATE_ENTERED_SR_EST]) = IF(MONTH(TODAY()) = 1, 12, MONTH(TODAY()) - 1)
    )
)

I would be grateful if you could provide me with sample data with the personal information erased.

If you have any further questions please feel free to contact me.

Best Regards,
Yang
Community Support Team

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If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

[saud968]

This did not work, I will soon share the sample data for the same. However, it might take sometime. 

[saud968]

After refreshing the data I can see March data but not Jan whereas there is data in Jan