Forum Discussion

mdejong's avatar
mdejong
New Member
5 years ago
Solved

Average process time issues

Hi there!

 

I would like to create a visual of the average process time of multiple issues of an organisation. In the screenshot you can see the fields were available.

 

So, when the Status column show 'Resolved' a new custom column must show the process time of field 'Created' to 'LastModified'. Next i would like a visual (think the Q&A visual) where i can select the 'OwnerCompany' en PowerBI shows me de average process time of all issues of the organisation with the Status 'Resolved'.

 

Have you ideas?

 

 

Need Help
  • dkaushik's avatar
    dkaushik
    5 years ago

    Ok. I guess I need to see the file to help you better.
    Nonetheless, the custom column that you created earlier, you can still use it and display the Average using a QnA visual or by right clicking on your column name under the Values section of your visual and selecting "Average" from there.

     

    Thanks,

    Dheeraj

     

5 Replies

  • dkaushik's avatar
    dkaushik
    Resolver II
    5 years ago

    Hi mdejong ,

     

    Use two slicers on your report. One for "Status" and another for "OwnerCompany". Next, create a measure as:
    Average Process Time = Calculate(sum('TableName'[LastModified]) - sum('TableName'[Created]))

    You can add a custome column the same way as of measure.

     

    Thanks,

    Dheeraj

    If this post helps, then please consider Accept it as the solution and give thumbs up to help the other members find it more quickly.

    • mdejong's avatar
      mdejong
      New Member
      5 years ago

      Thank you dkaushik! What do you mean with 'TableName' in the calculate rule?

       

      Currently i use a custom column 'diff = 1.0 * ([LastModified] - [Created])', then the Q&A visual with 'average diff'. When clicking on the slicer the results are visualized.

      • dkaushik's avatar
        dkaushik
        Resolver II
        5 years ago

        Ahh. The actual name of your table which contains the said fields.