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DBINT
New Member
Partially syndicated - Outbound

365 Usage Analytics - Connection Issue

Hi,

 

I'm having trouble contecting 365 usage analytics, I have my Tennent ID and I'm the global admin with Fabric Admin permission and get the following:

 

DBINT_0-1724149065815.png

Any help would be greatly apprecated! Thanks 

2 ACCEPTED SOLUTIONS
amitchandak
Super User
Super User

Syndicated - Outbound

@DBINT , is this coming on power bi service? Have you already try to update the credentials under semantic model -> setting

or

Power Bi Service Settings -> Connection and Gateway.

 

once you update there try again

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v-jiewu-msft
Community Support
Community Support

Syndicated - Outbound

Hi @DBINT ,

Based on the error description, try to use the OAuth2 as the Authentication method.

Besides, try removing the existing connection and creating a new one.

vjiewumsft_0-1724209133120.png

 

You can also view the following the documents to learn more information.

Troubleshooting Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn

Enable Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn

About Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn

 

Best Regards,

Wisdom Wu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
v-jiewu-msft
Community Support
Community Support

Syndicated - Outbound

Hi @DBINT ,

Based on the error description, try to use the OAuth2 as the Authentication method.

Besides, try removing the existing connection and creating a new one.

vjiewumsft_0-1724209133120.png

 

You can also view the following the documents to learn more information.

Troubleshooting Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn

Enable Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn

About Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn

 

Best Regards,

Wisdom Wu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Syndicated - Outbound

A complete delete of the app and reinstall did the trick. Thanks for your help.

amitchandak
Super User
Super User

Syndicated - Outbound

@DBINT , is this coming on power bi service? Have you already try to update the credentials under semantic model -> setting

or

Power Bi Service Settings -> Connection and Gateway.

 

once you update there try again

Join us as experts from around the world come together to shape the future of data and AI!
At the Microsoft Analytics Community Conference, global leaders and influential voices are stepping up to share their knowledge and help you master the latest in Microsoft Fabric, Copilot, and Purview.
️ November 12th-14th, 2024
 Online Event
Register Here

Syndicated - Outbound

hi @amitchandak,

 

I've check the settings under the semantic and the tenant ID is correct. The Gateway and Cloud Connections look okay as its a cloud based service. 

 

I've just tried again and the same issue.

 

Thanks

 

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