Forum Discussion
365 Usage Analytics - Connection Issue
Hi,
I'm having trouble contecting 365 usage analytics, I have my Tennent ID and I'm the global admin with Fabric Admin permission and get the following:
Any help would be greatly apprecated! Thanks
DBINT , is this coming on power bi service? Have you already try to update the credentials under semantic model -> setting
or
Power Bi Service Settings -> Connection and Gateway.
once you update there try again
Hi DBINT ,
Based on the error description, try to use the OAuth2 as the Authentication method.
Besides, try removing the existing connection and creating a new one.
You can also view the following the documents to learn more information.
Troubleshooting Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn
Enable Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn
About Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn
Best Regards,
Wisdom Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
4 Replies
Hi DBINT ,
Based on the error description, try to use the OAuth2 as the Authentication method.
Besides, try removing the existing connection and creating a new one.
You can also view the following the documents to learn more information.
Troubleshooting Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn
Enable Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn
About Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn
Best Regards,
Wisdom Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
A complete delete of the app and reinstall did the trick. Thanks for your help.
DBINT , is this coming on power bi service? Have you already try to update the credentials under semantic model -> setting
or
Power Bi Service Settings -> Connection and Gateway.
once you update there try again
hi amitchandak,
I've check the settings under the semantic and the tenant ID is correct. The Gateway and Cloud Connections look okay as its a cloud based service.
I've just tried again and the same issue.
Thanks
