365 Usage Analytics - Connection Issue

[DBINT]

Hi,

I'm having trouble contecting 365 usage analytics, I have my Tennent ID and I'm the global admin with Fabric Admin permission and get the following:

Any help would be greatly apprecated! Thanks 

[amitchandak · Accepted solution]

@DBINT , is this coming on power bi service? Have you already try to update the credentials under semantic model -> setting

or

Power Bi Service Settings -> Connection and Gateway.

once you update there try again

[v-jiewu-msft · Accepted solution]

Hi @DBINT ,

Based on the error description, try to use the OAuth2 as the Authentication method.

Besides, try removing the existing connection and creating a new one.

You can also view the following the documents to learn more information.

Troubleshooting Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn

Enable Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn

About Microsoft 365 usage analytics - Microsoft 365 admin | Microsoft Learn

Best Regards,

Wisdom Wu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[DBINT]

A complete delete of the app and reinstall did the trick. Thanks for your help.

[amitchandak · Accepted solution]

@DBINT , is this coming on power bi service? Have you already try to update the credentials under semantic model -> setting

or

Power Bi Service Settings -> Connection and Gateway.

once you update there try again

[DBINT]

hi @amitchandak,

I've check the settings under the semantic and the tenant ID is correct. The Gateway and Cloud Connections look okay as its a cloud based service. 

I've just tried again and the same issue.

Thanks