Unable to View Notebook Snapshot

[scca]

Hey, all. I'm suddenly unable to view my notebook snapshots which I normally used to debug any abnormal runs. Clicked on the link as usual but now I see this instead...

It's even the case for older notebooks where I checked out before which I find very odd. Ask my team members and there was no change to access privileges. Has anyone experienced this? What were your options?

[Nero]

I have been experiencing the same issue for over a week, interestingly this only happens for one particular Notebook in one Workspace (a notebook deployed via a deployment pipeline), for other Notebooks in same Workspace I can still view the notebook snapshots. I was able to resolve by deleting the problematic notebook and redeploying (a slightly painful process - and also means you wont be able to access any historic snapshots only new snapshots). BTW the URL in the error message looked like this for me:

{
    "code": "Unauthorized",
    "subCode": 1,
    "message": "Authentication failed for all authenticators",
    "timeStamp": "2024-10-09T20:38:20.7603457Z",
    "httpStatusCode": 401,
    "hresult": -2147467259,
    "details": [
        {
            "code": "RootActivityId",
            "message": "a2fdeee9-eb05-40b7-aba5-aacab2d1dd65"
        }
    ]
}

[scca]

Yeah, I've tried creating a new notebook and was able to view the snapshot for that one. This happened over a call with MS support and I'm waiting for their response on the matter. Ideally, I shouldn't have to recreate my notebook just for this so I'll let them do the fixing. 

[Anonymous]

Hi  @scca ,

Have you solved your problem? If so, can you share your solution here and mark the correct answer as a standard answer to help other members find it faster? Thank you very much for your kind cooperation!

Best Regards

Yilong Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[scca]

Hey Yilong,

Unfortunately, the problem is not resolved yet. I am still in contact with MS support on the matter. 

Thanks for the reminder, though. I will close the thread and share the solution provided when it's resolved. 

Cheers. 

[charlyS]

Hello,

Is you capacity up and running while accessing the monitoring ? If the capacity is shutdown it will let to item not found issue.

Regards,

[scca]

We're currently on trial capacity so safe to say that it's always on, I think. 

[charlyS]

Yes you are right, and the source notebook was not deleted and then re-created by any means ? Items have an object attached to them at creation time, you can check if the ID of the monitoring is the same as the ID of the current notebook.

In the workspace : 

In the monitoring : 

Hope this help,